Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our service, or communicate with us. This may include:

• Name and email address
• Account credentials
• Content you create within the application (plans, notes, audio recordings)
• Payment information (processed securely through Stripe)
• Communication preferences and correspondence with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues

3. Data Storage and Security

Your data is stored securely using Supabase, a leading database platform with enterprise-grade security measures. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

All data transmissions are encrypted using SSL/TLS protocols. We regularly review our security practices and update them as needed.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf (e.g., payment processing through Stripe)
• To comply with legal obligations or respond to lawful requests from public authorities
• To protect the rights, property, or safety of My Grand Plan, our users, or the public
• In connection with a merger, acquisition, or sale of assets (you will be notified via email)

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of your personal data
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your account and associated data
• Export: You can export your data in PDF format
• Opt-out: You can opt out of marketing communications at any time

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us and we will delete your information within 30 days, except where we are required to retain it for legal purposes.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@mygrandplan.com.